Best Western Elko Inn. No help available for bags or even a luggage cart but we lucked out as a security person stepped in and assisted us. We offer a compact version of Go-Nevada for mobile users, allowing you to access just the information you need on the road. Order your free Travel Guide today. Travel articles related to Elko…. The rooms are great and clean. They eventually left and we went back to letting our kids enjoy themselves.
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So we chose the least offensive option. You WILL be disappointed should you opt to stay here Yuck, yuck and yuck Nice hotel that looks outdated on the outside but the inside has been renovated. Came across this hotel as I was looking for a non-sketchy place to stay for the night.
It's main entrance is the casino and there's a separate entrance to the front desk that is labeled "registration," that is to the left of the casino entrance. The hotel itself is considered in "attached buildings" to the left of the registration entrance. But once you find your building and what floor you are on, there is no directions in the hallway that lead you to your room so prepare to wonder the halls.
The room itself is clean. Beds are new and comfy. Carpets, wallpaper and furniture are new. Doors are not new. Shower head is relatively low I would say 5.
From the outside of the hotel it is not necessarily the nicest looking hotel so I was a little worried about what the rooms would look like. The front desk people were very helpful and got my into my room quickly.
Upon entering the room, I found that despite my first thoughts, the rooms were actually very nice! The bathroom is large and the beds were comfy. They also come with a mini fridge which was really nice for keeping my leftover from The Star in. I also appreciate the fact that they give you a complimentary bottled water everyday.
In The Red Lion there is also a Starbucks the only one in Elko but it is a little overpriced compared to normal Starbucks. My only other complaint would be that if you have a high number of room, you will have to walk a long ways from the elevator, which can be a problem if you have lots of stuff in your hand.
Our stay was wonderful. We really needed a place to stay for the night since we drove for hours; the receptionist was kind. Took my family to the Aspen Restaurant, cold tough prime rib, orders mixed up.. He couldn't get in at Red Lion so he chose to go across the street to JR's We were instructed that if we wanted to we could use the Red Lion pool to avoid crowding. We had a wonderful time until 2 homeless people jumped the gate and into the pool..
They eventually left and we went back to letting our kids enjoy themselves. Then out of nowhere here comes 2 security guards who ask if we are staying at the hotel.
My father in law explains we had a room across the street and they told us to go here instead. The guard shook his head and in a very sarcastic and degrading manner replied, "ummm no sir you cant do that. And to which he says, "No they shouldn't of said that. If you were staying at the Red Lion you could go use the Jrs pool but they cant use our pool. The way the guard spoke to us was unbelievably rude and just very condescending to all of us, considering how much money and how frequently my father in law is patronizing your establishment.
The guard told us we needed to leave and that we should of never been told we could use that pool and that it was just a rule that he couldn't explain to us. He said hed call across the street to verify that with whomever at Jr's.
So as were packing up the small children enjoying the pool keep in mind we were now the only people there the guard proceeds to come out with a very threatening almost intimidating walk as he demands my father in law verify his room number, name and he wanted to see the keys. We gave our information and again there was no way this guard was able to explain, handle or even approach guests at your establishment in a professional manner I am just at a loss because I myself am in the customer service industry and the way we were treated and spoken to was uncalled for and ridiculous.
Where were these guards when the homeless men took a bath in the pool for 20 minutes before jumping back over the fence and taking off on their bikes? The front desk lady is rude. They said breakfast is included in the roomrate and I paid extra and they said I don't get free breakfast.
This place is unprofessional and just plain rude. No one should come here it's nice looking but the staff at the front desk is a straight bitch. I came here for to sleep and eat breakfast and hit the road again. Stayed here in a Friday night. Price was good and the Room was clean. I wasn't able to bet on anything and enjoy a good gamble there so I just went to another casino that wanted my money.
Also, when I returned, I bought some food at the restaurant. The server charged me for the to go containers to take it to my room then when I got there, there was no silverware in my "to go" bag. I guess that was extra too What kind of shit is that? You get told no you can't get a club sandwich only what's on the preferred menu If I could give it no stars I would but on Yelp the lowest I can give them is one star!
Don't waste your time! The slots were fun. But anytime we ordered something other than a beer the bartender or cocktail waitress acted like we were annoying them because they had to do something other then pop open a cap and made us feel guilty for wanting a cocktail. Sorry for making you work for your tips Our room was comfy and clean and included a very large flat-panel TV.
No help available for bags or even a luggage cart but we lucked out as a security person stepped in and assisted us. It's problematic - connection rivals that of dial-up and connection is unstable.
You have to keep logging in. Don't advertise this as free. It's not a service at all so guests are not getting anything free. Either provide responsive, reliable wifi or quit advertising a non-service as free.
Providing a help is no help. Pool was uninviting as it was full of leaves. Improvements necessary before I'd stay here again. Too bad too as employees professional and helpful. I was very impressed with my stay here The room was spacious and clean, check in was extremely easy, and everyone was helpful. I'll be going back again next time I am in Elko. Probably the best place to stay in Elko. Minus one star because the room was booked for two queen beds, but we arrived to find what was clearly two FULL mattresses, not queens.
Was pretty quiet until something happened right outside of our room both nights, but Also, you might want to bring blankets if you have sensitive skin. Something they used to launder their sheets gave me a rash. Overall though, I'd be back. Oh, but the house band Yep that was very good. My father in law is a higher up card holder at your casino and tonight he redeemed his free rooms. Sorry for making you work for your tips. Our room was comfy and clean and included a very large flat-panel TV.
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